Tag: automotive-industry

Ford has rehired approximately 350 experienced engineers, often referred to as "gray beards," over the past three years after its reliance on artificial intelligence and automated systems led to significant quality shortcomings. Executives admitted that the company mistakenly believed AI alone could produce high-quality products, overlooking the critical institutional knowledge of seasoned human experts. This strategic shift, combining AI with human oversight, has contributed to Ford achieving the top spot in J.D. Power's initial quality ranking for mainstream brands for the first time in 16 years.

By NeuraFeed